Overview
We are determined to collect the Council Tax we are owed.
We must receive your payments on or before the due date shown on your bill. If payment is not made, the recovery process will begin.
Summary of recovery process
- The first time you are late, you will receive a reminder.
- If you do not pay the reminder, or make a new repayment arrangement, you will receive a final reminder.
- If you pay the amount on the reminder notice but miss another payment by the due date, a second reminder will be issued.
- If you are late again, you will receive a final notice. This means you have lost the right to pay in monthly instalments and will have to pay the full amount of your remaining Council Tax for the year.
- If you do not pay the final notice in full, or make a new repayment arrangement, a summons will be issued, including costs.
- If the full amount, now including costs, is not paid before the hearing date, we will ask the magistrate to grant a liability order.
- If a liability order is granted, we will take further recovery actions unless you make an arrangement with us to pay. These recovery actions may include enforcement agents (previously known as bailiffs), attachment to earnings orders, or deductions from benefits.
We will be publishing more information on this webpage soon to explain more about the recovery process.