The Isle of Anglesey County Council is working hard to ensure that the public are kept well informed during the Coronavirus outbreak.

Latest information on services during this challenging time is available on the County Council’s website, www.anglesey.gov.uk/coronavirus, and will be updated daily to ensure the residents of Anglesey are kept up to date.

The County Council will also be:

• Preparing regular bulletins for to local radio station MonFM
• And will be publishing any important information on our social media pages – Facebook, Twitter and Instagram

In response to the Coronavirus outbreak, the Isle of Anglesey County Council has also moved to adapt its phone system in order to deal with the growing demand in essential services.

The contact number will remain the existing number, 01248 750057, and the new system will include an emergency menu during this challenging period.

Residents requiring information about services are advised to visit the County Council’s webpage www.anglesey.gov.uk/coronavirus in the first instance. However, if the information they need is not available online, they are encouraged to use the new emergency menu on the phone system.

The new menu will have ten options:

• Business finance help
• Adult Services
• Children Services (including Teulu Môn)
• Access to the local support system
• School care centres
• Council Tax and Revenues
• Waste and Recycling
• Housing benefits and Council Tax reduction
• Shielding letter
• All other enquiries

Anglesey’s Chief Executive, Annwen Morgan, explained, “The aim of the emergency menu will be to ensure that anyone affected by the Coronavirus Outbreak will be able to get in touch with the relevant service as soon as possible. Staff have already been redeployed to ensure that the phone lines are sufficiently manned to deal with calls as quickly as possible.”

“The County Council is working hard to ensure that the public is kept well informed during the Coronavirus outbreak.”

Please remember to follow the latest guidance provided by Public Health Wales and both the UK and Welsh Governments.

Stay home, stay safe, save lives. 

Ends 01.04.2020